Lovell Customer Care

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Customer Care

Scotland
[email protected]
Telephone: 0800 022 4026
Out of Hours: 0844 893 3951

North West
[email protected]
Telephone: 0161 905 1727
Out of Hours: 0800 587 4428

Eastern
[email protected]
Telephone: 0113 202 2222
Out of Hours: 0800 917 3051

East Anglia
[email protected]
Telephone: 01603 709 800 Norwich
Telephone: 01954 785 400 Cambridge
Out of Hours: 0800 1216 101

Midlands
[email protected]
Telephone: 0121 421 8300
Out of Hours: 0800 9173 053

South Wales & South West
[email protected]
Telephone: 02920 614112
Out of Hours: 0800 0855 621

London
[email protected]
Telephone: 020 8731 3800
Out of hours: 0151 343 2843
or 0800 030 4690

Southern
[email protected]
Telephone: 0800 145 6065
Out of hours: 0800 145 6065

Regional Offices

If you're not sure who to contact or are an existing customer, our regional offices are here to direct you in to the right place to get you the information you need.

Head Office

Telephone: 01827 305 600

National Out of Hours, Emergency Contact Number
Calls cost 4.166 pence per minute plus your phone company’s access charge.

Telephone: 0845 600 7695

Scotland

Telephone: 01698 844 285

North West

Telephone: 0161 905 1727

Eastern

Telephone: 0113 202 2200

East Anglia

Telephone: 01603 709 800 Norwich

Telephone: 01954 785 400 Cambridge

Midlands

Telephone: 0121 421 8300

South Wales & South West

Telephone: 02920 614 112

London

Telephone: 020 8731 3800

Southern

Telephone: 020 8731 3800

Salisbury Plain

Telephone: 01264 792 540

Looking to buy a Lovell Home?

If you're looking for a Lovell Home the best place to start is our list of developments to see what's available in your area by searching here.

Or to take a look at our full list of developments click here.

You can then enquire directly for full details or updates on your chosen development or area

Fancy working for Lovell?

Be part of team that really makes a difference. Take a look at our latest vacancies here http://morgansindallgroupcareers.com/lovell

Media Enquiries

Please direct all media enquiries to [email protected] and our marketing department will be in touch in due course. For urgent requests please call our Tamworth office on 01827 305600.

For all Lovell Partnerships and Lovell Homes public relations enquiries in Scotland please contact:

Graeme Downie
Orbit Communications
Office: 0131 603 8996

For all Lovell Partnerships and Lovell Homes public relations enquiries in the North West, Eastern and Midlands regions please contract:

Rose Hayes
Cartwright Communications
[email protected] Office: 0115 853 2100
Mobile: 07495 745891

For all Lovell Partnerships and Lovell Homes public relations enquiries in South Wales & South West please contact:

Hannah Elwell
Unsworth Sugden
[email protected]
Office: 0116 247 1777
Mobile: 07968 095235

For all Lovell Partnerships and Lovell Homes public relations enquiries in London and Southern regions please contact:

Chris Wotton
Rockstone Communications
[email protected]
Mobile: 07811400621

For all Lovell Partnerships and Lovell Homes public relations enquiries in East Anglia please contact:

Danielle Sparks
Four
[email protected]
Office: 01603 335 399
Mobile: 07717 872 853

For any Central Lovell Partnerships public relations enquiries please contact:

Emma Hayes
Future Public Relations
[email protected]

Are you a supplier or sub-contractor?

If you're looking for our latest corporate news please see here.

Alternatively you can contact our procurement team on [email protected]

Complaints Procedure

Lovell is committed to providing quality homes and service to the highest standard. However, we do know that sometimes things can go wrong.

If you have any concerns or are dissatisfied in any way, we do ask you to let us know so we can do our best to resolve the issue for you.

 

To see our full complaints procedure please click here.

Marketing Terms and Conditions

Please follow this link to the view the relevant marketing offer, prize draw and/or competition terms and conditions.

Company Statements

Our Pledge - Remediation work arising from the design, construction or refurbishment of buildings of 11 metres and above.

FAQs

Got a question to ask about your new Lovell home? Not sure how something works? Check our list of handy FAQs for help, advice and useful contact numbers.

More

Warranties

Lovell Homes come as standard with Buildmark cover, as part of our commitment to our customers. Learn more on NHBC and Buildmark cover online today.

More

Consumer Code

At Lovell Homes we believe buying a house should be as easy and pleasurable as possible for you. Find details of our Consumer Code online today.

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