Customer Care
To help us deal with your questions quickly and efficiently - please use the contact channels below so we can direct your query to the correct department.
-
Customer Care
Scotland
customercare.scotland@lovell.co.uk
Telephone: 0141 773 5743
North West
customercare.northwest@lovell.co.uk
Telephone: 0161 905 1727 or 0800 5874428
Eastern
customercare.eastern@lovell.co.uk
Telephone: 0113 202 222
East Anglia
Customerservices.anglia@lovell.co.uk
Telephone: 0800 121 6101
Midlands
customercare.midlands@lovell.co.uk
Telephone: 0800 9173 053
South Wales & South West
customer.services@lovell.co.uk
Telephone: 0800 0855 621
London
london.customercare2@lovell.co.uk
Telephone: 020 8731 3850
Out of hours: 0800 0309 690
-
Regional Offices
If you're not sure who to contact or are an existing customer, our regional offices are here to direct you in to the right place to get you the information you need.
Head Office
Telephone: 01827 305600
National Out of Hours, Emergency Contact Number
Calls cost 4.166 pence per minute plus your phone company’s access charge.Telephone: 0845 600 7695
Scotland
Telephone: 0114 773 5710
North West
Telephone: 0161 905 1727
Eastern
Telephone: 0113 202 2200
East Anglia
Telephone: 01603 709800 Norwich
Telephone: 01954 785400 Cambridge
Midlands
Telephone: 0121 421 8300
South Wales & South West
Telephone: 02920 614112
London
Telephone: 020 8731 3800
-
Looking to buy a Lovell Home?
If you're looking for a Lovell Home the best place to start is our list of developments to see what's available in your area by searching here.
Or to take a look at our full list of developments click here.
You can then enquire directly for full details or updates on your chosen development or area.
-
Are you a tenant?
If you’re looking to contact someone about a problem with your residence - please contact your relevant regional teams at the listed numbers here.
-
Fancy working for Lovell?
Be part of team that really makes a difference. Take a look at our latest vacancies here http://morgansindallgroupcareers.com/lovell
-
Media Enquiries
Please direct all media enquiries to marketing@lovell.co.uk and our marketing department will be in touch in due course. For urgent requests please call our main office on 01287 305600.
For all public relations enquiries in England and Wales please contact:
Ragan Beale
E=MC2 Public Relations Limited
High Street
Tisbury
Wiltshire
SP3 6HAwww.emc2publicrelations.com
T: 01747 871752 E:ragan@emc2publicrelations.comFor all public relations enquiries in Scotland please contact:
Alex Bruce
Orbit Communications
91 Gerorge Street
Edinburgh EH2 3EST: 0131 603 8996 E: alex.bruce@orbit-comms.co.uk
-
Are you a supplier or sub-contractor?
If you're looking for our latest corporate news please see here.
Alternatively you can contact our procurement team on cpd@lovell.co.uk
-
FAQsFAQs
All your questions about your Lovell home answered.
-
WarrantiesWarranties
Your home is covered by our 2 year warranty as well as the NHBC 10 year buildmark warranty. Click to find out more.
-
Consumer CodeConsumer Code
We comply with Lovell with the Consumer Code for home builders and adopt the standards of good practice, procedures and information given.