From exchange of contracts to completion

We will keep you updated as to when you will be able to move into your new home.

While arrangements can be made to visit your new home during the construction process, this can only take place provided it is safe to do so and by prior arrangement with the site manager.

You will be invited to look around your new home with your site manager before decoration (dependant on stage of construction at time of reservation). This will give you the opportunity to ask any questions about the construction of your new home.

When your home is finished the NHBC (National House-Building Council) will issue a Council of Mortgage Lenders Certificate. Our sales advisor will then invite you to a 'demonstration' of your new home during normal working hours (this demonstration will take place within five days of the property being finished).

A member of the Lovell team will point out your home's key features and explain how they operate. This also provides the opportunity for you to ask for any other information you require about your new home and the development. At this demonstration you will also receive additional documentation about your home including instruction manuals, warranties, emergency contact details and NHBC documentation.

After the demonstration has been completed, a formal notice is served on your solicitor and legal completion takes place within the period specified on your contract. If applicable, you should liaise with your solicitor who will contact your mortgage lender to arrange a final survey of the property. By this time you should have signed the mortgage and transfer deeds.

Completion day

It is your solicitor's responsibility to handle the financial transactions. It is important that the transfer of monies takes place as early in the day as possible. For legal reasons we will not be able to allow you to move into the property until the balance of monies due has been received by Lovell. Your sales advisor will advise you when monies have been received and will arrange to meet you at your new home. During this meeting the keys will be handed over to you and you will be asked to sign a handover document.

You are now the proud owner of your brand new Lovell home!