Introducing Lovell Respond
Lovell Respond specialises in the full range of responsive repair and maintenance services. Our areas of expertise include: day-to-day responsive repairs, void property refurbishments, programmed maintenance, and electrical and gas installations, servicing and repairs.
Our directly-employed workforce provides services for more than 200,000 domestic and commercial properties across the UK. We have carried out over 311,000 repairs or service related visits in the last 12 months.
Our workforce is not only skilled but also highly versatile, working across multiple trades; indeed 65% of our tradesmen and women are multi-skilled, which not only helps to maintain quality but also helps keep our service quick and efficient. Our tradesmen and women are backed by our dedicated Customer Service Centre, which is open 365 days a year.
It is a priority of ours to build a local workforce that is representative of the communities we serve. This not only benefits the local economy and community but also means our staff are close at hand. The result is efficient working and maximum consideration of specific customer needs.
We maintain a commitment to high quality in everything we do, and always seek to complete our work right first time. To do this, we use innovative approaches (which incorporate the latest technology and industry best practice), and we deploy the right people in the right roles. Our customers and clients rightly expect high standards and that is what we are determined to give them.
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